Efforts to Improve the Performance of School Administrative Staff by the Head of Administration at MAN Kapuas

Abstract

This study aims to identify the efforts undertaken by the Head of Administrative Affairs at MAN Kapuas to enhance the performance of school administrative staff. The approach used is qualitative research with a descriptive method, relying on data collection techniques such as observation, interviews, and documentation. The findings reveal that the Head of Administrative Affairs plays a significant role in improving the performance of administrative staff through coaching, facilitation, and supervision. Coaching is conducted by providing training and fostering knowledge sharing among administrative staff, while facilities such as official training and regular supervision are also provided. Additionally, periodic supervision and evaluation help ensure that administrative tasks are carried out in accordance with established procedures. However, efforts to improve performance through formal education remain insufficient and require further attention from leadership. Overall, the study concludes that with appropriate strategies, the leadership at MAN Kapuas can effectively promote the enhancement of administrative staff performance through a comprehensive coaching approach.